Advanced Features Explained

This section gathers the advanced features of Yuzap, essential for expanding the control, automation and efficiency of your service. Here, you will find tools that allow you to deepen the personalization of flows, optimize conversation management and create smarter experiences for both the team and visitors.

These features significantly expand the platform's potential, allowing everything from detailed conversation filtering, to action automation, strategic campaigns and smart data collection before service. They are functionalities designed for those who want to go beyond the basics and structure more robust, organized and scalable operations.

Throughout the next topics, you will explore:

• How to quickly identify specific conversations using advanced filters.

• How to collect strategic information even before the customer starts the chat.

• How to automate actions and create intelligent flows that reduce repetitive tasks.

• How to engage visitors and contacts through automated or one-off campaigns.

These features represent the platform's most complete and strategic layer — where personalization, organization and automation combine to raise service to a new level of efficiency.