Embedding videos in the Help Center

Yuzap's Help Center supports automatic embedding of videos from various platforms.

When pasting Supported URLs in their own lines (separated by empty lines), they are automatically converted into embedded players.


Supported video platforms

Platform
URL format
How to get the URL

YouTube

https://www.youtube.com/watch?v=VIDEO_ID or https://youtu.be/VIDEO_ID

Copy from the address bar or use Share

Vimeo

https://vimeo.com/VIDEO_ID

Copy from the address bar or use Share

Loom

https://loom.com/share/VIDEO_ID

Use Share after recording or in the library

Wistia

https://SUBDOMAIN.wistia.com/medias/VIDEO_ID

Copy from the browser or use Share & Embed

Arcade

https://app.arcade.software/share/VIDEO_ID

Use Share in your demo

Bunny CDN

https://iframe.mediadelivery.net/play/LIBRARY_ID/VIDEO_ID

Copy the iframe URL from the Bunny CDN dashboard

Direct MP4

Any URL ending with .mp4

Direct link to the MP4 file (any hosting)


Important requirements

  • Empty lines: leave a blank line before and after the URL.

  • Standalone link: the URL must be alone on the line, with no text beside it.

  • Link format: must be clickable in Markdown (not just plain text).

  • Exact pattern: the URL must match exactly the formats above.

The system detects these patterns and replaces the URLs with responsive players that work on mobile and desktop devices.


❌ Invalid (will not be embedded)

  • URL without empty line around it:

  • URL beside text on the same line:

  • URL formatted as code (not clickable):

  • URL with parameters or domain that do not follow the required pattern.


If the video do not doesn't embed, check: (1) the URL format, (2) whether there is text on the same line, (3) whether there are empty lines around it and (4) whether the link is clickable in Markdown.

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